Return Policy

Last updated:

This Return Policy outlines the terms and conditions for returns, refunds, and cancellations of services provided by Wlozarindhulax.

Service Cancellation

You may cancel a scheduled service appointment at any time before the work begins. To cancel, please contact us at least 24 hours before your scheduled appointment time.

Cancellation fees may apply as follows:

  • More than 24 hours notice: No cancellation fee
  • Less than 24 hours notice: 25% of the quoted service fee
  • Same-day cancellation or no-show: 50% of the quoted service fee

Refund Policy

We are committed to your satisfaction. If you are not satisfied with our work, please contact us within 14 days of service completion to discuss your concerns.

Refund eligibility is determined on a case-by-case basis and may include:

  • Work that does not meet the agreed-upon specifications
  • Defects in workmanship or materials
  • Services not completed as outlined in the service agreement

Refunds will be processed within 10-15 business days after approval.

Warranty Claims

If you experience issues with our restoration work that are covered under warranty, we will:

  • Inspect the furniture to assess the issue
  • Determine if the issue is covered under warranty
  • Provide necessary repairs or adjustments at no additional cost

Warranty claims must be made within the warranty period specified in your service agreement. Please contact us as soon as you notice any issues.

Non-Refundable Services

The following services are generally non-refundable:

  • Services that have been completed and accepted by the customer
  • Custom work that has been specifically requested and completed
  • Services where the customer has provided specific instructions that were followed
  • Damage that occurs after service completion due to customer negligence or misuse

Partial Refunds

In some cases, we may offer partial refunds for:

  • Services that were partially completed
  • Work that meets some but not all agreed-upon specifications
  • Issues that affect only a portion of the completed work

Partial refund amounts will be determined based on the extent of the issue and the work completed.

Return of Furniture

If you are not satisfied with our restoration work and wish to have your furniture returned in its original condition, please note:

  • We cannot restore furniture to its exact pre-service condition
  • Some materials and processes may have permanently altered the furniture
  • Return shipping or pickup fees may apply
  • We will work with you to find a satisfactory solution

Dispute Resolution

If you have a dispute regarding our services, we encourage you to contact us directly to resolve the matter. We are committed to working with you to find a fair solution.

If we cannot resolve a dispute through direct communication, the matter may be subject to mediation or arbitration in accordance with the laws of the State of Kansas.

How to Request a Return or Refund

To request a return, refund, or to file a warranty claim:

  1. Contact us within the specified time period
  2. Provide your service agreement number or invoice number
  3. Describe the issue or reason for the request
  4. Provide photos if applicable
  5. Allow us time to review and respond to your request

Contact Information

For questions about returns, refunds, or warranty claims, please contact us:

Wlozarindhulax
1670 Tonganoxie Rd, Tonganoxie, KS 66086, United States
Phone: +19137641999
Email: support@wlozarindhulax.world

Policy Updates

We reserve the right to update this Return Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

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